New Customers Save 40% With Autoship:
Use Code:
NEW40
(Up to $40 Max Savings. Exclusions Apply.)
Return Label
- Include in the package the product(s) you are returning as well as the invoice. If invoice is not available please include your customer number.
- Please note why the product is being returned.
- Print the label and fill out return address portion.
- Tape label to package.
- Give package to your postman or drop in a local post office.
- Click here to display a printable version of the below label
Contact Us
Due to severe weather conditions across the country, delivery times may take a bit longer than usual. Rest assured, we're doing everything we can to deliver orders quickly. If you have any questions or need assistance, please call or chat with us.
You're in good hands with our team! Send us a message, and we'll get back to you as soon as possible.
Call toll-free:
1-800-PetMeds
1-800-738-6337Due to unusually high call volumes, we are experiencing longer wait times. We sincerely apologize, and thank you for your patience.
Mailing Address
PetMed Express, Inc.
420 S. Congress Ave. #100
Delray Beach, Fl 33445
420 S. Congress Ave. #100
Delray Beach, Fl 33445
For Prescriptions, Click Here.
AutoShip
We want pet care to feel effortless for every pet parent. Now, with updates to our AutoShip program, it’s easier than ever to get what you need, when you need it:
We'll send an email one week before an AutoShip order ships. This way, you have time to make changes.
Skip or pause online when you don't need your next order yet.
Add your favorite items to future recurring orders under Manage AutoShip in My Account.
Get support finding products your pet will love by scheduling a free video call with a licensed vet (available while enrolled in autoship).
As always, you’ll lock in savings with 5% off future orders.*
* Certain products or categories may not be eligible for discounts; discounts will be shown on product pages when available.