At PETS (including PetMeds and PetCareRx), we are dedicated to providing you
with safe, convenient and efficient products for your beloved pet. PetMeds
became the parent company of PCRX in April 2023 and the two businesses are
under common ownership. To ensure we expedite your prescription needs in a
timely manner, your prescriptions may be processed or filled at either
PetMeds in Delray Beach, Florida, or at PCRX in Lynbrook, New York. Both
locations uphold the highest standards of quality and care from our licensed
pharmacists and pharmacy technicians.
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Prescription Processing: Your prescription order may be managed,
processed, or filled by our pharmacy team at either PetMeds or PCRX.
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Licensing: PetMeds and PCRX are certified and licensed in every state
where we ship medication. Our pharmacists hold valid licenses to practice
pharmacy in both New York and Florida and have a specialty in veterinary
pharmacology. Regardless of which location fills your prescription, rest
assured it will be handled by our dedicated team of licensed pharmacists.
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Data Privacy: All personal and prescription information is securely
managed and treated with the highest level of confidentiality, regardless
of the processing location.
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Customer Service: For any questions or concerns regarding your
prescription, you can reach out to our pharmacy call center at (888)
738-6331. Our pet health specialist team will be pleased to assist you.
Thank you for choosing PETS (PetMeds and PetCareRx) for your prescription
needs. Your pets’ health and your satisfaction is our top priority.